Shipping policy
Isaberry Shipping Policy
At Isaberry, you enjoy free shipping on all orders to Hong Kong. We charge no shipping fees, regardless of the size or destination of your order.
Processing Time:
Orders placed on weekdays before 5:00 PM (GMT+8) will be processed within 1-3 business days.
Delivery Time:
The estimated delivery time is 5-7 business days. This is an approximate time frame and may vary depending on your location and any potential delays.
Tracking:
Once your order has been shipped, you will receive an email with a link to track and trace your order. This allows you to easily follow your order's progress and see when it will arrive.
Shipping:
| Destination | Processing Time | Delivery Time | Shipping Costs |
|---|
| United Kingdom | 1-3 business days | 5-7 business days | ยฃ0 |
Shipping methods:ย
- Royal Mail
Returns:
If you're not satisfied with your order, please contact us within 30 days of receiving it at support@isaberry.co.ukย for further instructions on returning your order. Please note that return shipping costs are at your expense.
Important:
We are not responsible for any delays or damages during shipping. We recommend inspecting your order within 24 hours of receipt and contacting us if there are any issues.
Contact:
For questions regarding our shipping policy, please contact our customer service at support@isaberry.co.ukย or call +1 30 2557 4495. We are happy to assist you.
68 Circular Road
Unit 02-01
049422
Singapore